Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@bountyandbliss.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@bountyandbliss.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@bountyandbliss.com.

Return & Refund Policy

Last updated: September 7, 2025

We want you to feel confident about every purchase. If something isn’t right, we’ll help make it right.

Summary (Quick View)

  • Returns accepted: within 30 days of delivery

  • Return shipping: Free on eligible returns

  • Restocking fee: 3% deducted from the refund

  • Final Sale: items from the [Final Sale Collection Name] cannot be returned (no exceptions)

Note: The policy below provides details on eligibility, how to start a return, refunds timing, and exceptions.

Eligibility for Returns

To qualify for a return:

  1. Timing: Your return request must be submitted within 30 days of the delivery date.

  2. Condition: Items must be unused, unworn, and in original condition, with all packaging, tags, inserts, and accessories included.

  3. Proof of Purchase: A valid order number or receipt is required.

Items that show signs of wear, use, damage, or missing components may be denied or subject to additional deductions.

Non‑Returnable Items

  • Final Sale: Items from the [Final Sale Collection Name] are final sale and not eligible for return or exchange.

  • Gift cards & downloadable/consumable digital products: Not eligible for return.

  • Free gifts, promotional items, or samples: Not eligible for return.

If an item is marked “Final Sale” on its product page at checkout, it cannot be returned.

Fees

  • Free return shipping on eligible returns (we’ll provide a prepaid label).

  • A 3% restocking fee is applied to all approved returns and is deducted from the refund to the original payment method.

How to Start a Return

  1. Submit a request: Visit our Returns Portal or email support@bountyandbliss.com with your order number and the item(s) you wish to return.

  2. Receive your label: We’ll review eligibility and send a prepaid return shipping label if approved.

  3. Pack & ship: Securely re‑pack the item(s) in original packaging (or equivalent protective packaging). Drop off the parcel per carrier in